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Mexico
Playa del Carmen
Iberostar Waves Quetzal
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75 photos
Iberostar Waves Quetzal Hotel Playa del Carmen Exterior photoIberostar Waves Quetzal Hotel Playa del Carmen Exterior photoIberostar Waves Quetzal Hotel Playa del Carmen Interior photo

Iberostar Waves Quetzal, Playa del Carmen

Book here and pay
10% less
than on Booking.com!
Check rooms and rates
From$224 /night
Check-in
10Sept
Check-out
11Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710
-
Close to Playacar Beach
Great
8.6
8.6
/10
4.2
4.5
/5

Loved by Iberostar Waves Quetzal guests

Jungle gardens
Clean rooms
Tasty drinks
Friendly staff
Beautiful surroundings
Excellent buffets
"Our favourite part was the gardens with the animals around."
Daniela from Portugal
read full review
"There are peacocks, agouti, monkeys, coatimundi, iguana, lizards, flamingos, turtles and cranes that live within the rainforest preservation at the resort."
Alicia G from United States
read full review
"Food was better than we remember and the property so well maintained and love all of the wonderful garden and animals."
Adrianne from United States
read full review

Iberostar Waves Quetzal is a 5-star beachfront hotel, known for its direct beach access and extensive all-inclusive services. Guests can enjoy lush natural surroundings, featuring a tropical rainforest and multiple pools, along with family-friendly activities and a range of dining options.

Rooms & Amenities

Rooms at Iberostar Waves Quetzal include options with private balconies featuring views of the garden or surrounding jungle. Amenities in these accommodations consist of air conditioning, a minibar, and a private bathroom, ensuring a comfortable stay.

Dining & Culinary Options

Dining options include an international buffet that features Mexican dishes, along with several à la carte restaurants offering Italian, Japanese, Mediterranean, and Texan cuisine. Guests can enjoy a variety of culinary experiences, including live cooking demonstrations at the buffet.

Leisure & Activities

Leisure facilities feature four outdoor pools, a dive center run by Dressel Divers, and a fully equipped fitness room. Iberostar Waves Quetzal also organizes activities led by the entertainment team, ensuring options for both relaxation and activity for all ages.

Services & Sustainability

Services include free Wi-Fi, a children's activity program called Star Camp, and a SPA area that offers hydrotherapy treatments amidst natural surroundings. The hotel promotes responsible tourism and has eliminated single-use plastics throughout its facilities.

“This property certainly aims for an immersive experience, placing guests within the Riviera Maya's distinctive jungle environment. While its environmental focus and family-friendly activities stand out, some reports suggest inconsistencies in service that prospective guests should note. In my opinion, it balances natural appeal with the typical all-inclusive experience, but may not fully deliver on a seamless stay.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels

Choose your room type

Iberostar Waves Quetzal offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
    Premium Near Beach
    2 persons
    35 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
    room details
    Junior Suite
    2 persons
    38 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
    room details
    Premium Tropical View
    2 persons
    35 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
    room details
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Iberostar Waves Quetzal offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Locker room
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Guest Parking

  • Public parking is possible on site for free.

Services

  • Housekeeping

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Iberostar Waves Quetzal offers a rich tapestry of culinary experiences, showcasing vibrant flavors and local cuisine in stunning settings. Guests can indulge in authentic Mexican fare, indulge in Italian classics, or explore diverse dining styles, all against a backdrop of lush tropical landscapes and unique wildlife.

  • Restaurante mexicano Uxmal

    Mexican
    Ambiance
    Open-air dining surrounded by exotic plants, toucans, and flamingos, providing a vibrant yet relaxing setting.
    Key Offerings
    Highlights include classic Mexican dishes with an emphasis on regional favorites and a delightful appetizer station. The atmosphere is enhanced by the surrounding nature.
    Reservation
    Not needed.
    Lunch: 12:00 PM - 5:00 PM; Dinner: 6:30 PM - 9:00 PM, daily.

  • La Gondola

    Italian
    Ambiance
    An intimate setting ideal for a romantic dinner with a warm, cozy atmosphere.
    Key Offerings
    Specializes in traditional Italian dishes, featuring rich flavors and comforting classics, perfect for evenings of indulgence.
    Reservation
    Not needed.
    Dinner: 6:00 PM - 9:00 PM, daily.

  • La Hacienda

    Mexican, Steakhouse
    Ambiance
    Relaxed and inviting, with a focus on family gatherings and friendly conversations over meals.
    Key Offerings
    Offers juicy steaks and authentic Mexican dishes, with a chef's selection that enhances the dining experience.
    Reservation
    Not needed.
    Lunch: 12:00 PM - 5:00 PM; Dinner: 6:00 PM - 10:00 PM, daily.

  • Restaurante Japones Bonsai

    Japanese
    Ambiance
    A serene and elegant setting, perfect for unwinding with friends and family.
    Key Offerings
    Authentic Japanese cuisine with a focus on fresh ingredients and traditional preparation, ideal for a full evening of flavors.
    Reservation
    Not needed.
    Dinner: 6:30 PM - 9:00 PM, daily.

  • Restaurante Mare Nostrum

    Mediterranean
    Ambiance
    A tranquil venue embracing the essence of Mediterranean dining, emphasizing authenticity and freshness.
    Key Offerings
    Features a selection of Mediterranean dishes that highlight the region's vibrant flavors and seasonal ingredients.
    Reservation
    Not needed.
    Hours vary.

  • Restaurante Buffet

    International
    Ambiance
    Lively and informal, perfect for communal dining experiences with family and friends.
    Key Offerings
    A diverse buffet featuring international dishes alongside an expansive range of popular Mexican favorites.
    Reservation
    Not needed.
    Hours vary.

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710
Explore Playa del Carmen
Explore Playa del Carmen
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Xcaret
Xcaret
10 minutes drive
Eco-archaeological park featuring natural wonders and cultural performances. Perfect for the whole family.
Quinta Avenida
Quinta Avenida
35 minutes walking
Vibrant avenue filled with shops, cafes, and nightlife. Ideal for an afternoon stroll or evening fun.
Playacar Beach
Playacar Beach
15 minutes drive
Beautiful beach offering great views and relaxing vibes. Perfect for sunbathing or beach sports.
Cenote Calavera
Cenote Calavera
30 minutes walking
Unique cenote with crystal-clear waters, perfect for swimming. A refreshing spot for adventure seekers.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes walking
Scenic bike path along the coast, great for cycling enthusiasts. Rentals available nearby.
Rio Secreto
15 minutes drive
Underground river tour in a stunning cave system. Ideal for adventure lovers with guided tours available.
Fun Fitness Globetrotters
Fun Fitness Globetrotters
10 minutes walking
Outdoor fitness classes and workshops, perfect for staying active during your vacation.
Spa and Wellness Centers
10 minutes drive
Local spas offering relaxation and rejuvenation services. Reservations recommended for popular treatments.
Steakhouse
11 minutes walking
Cozy atmosphere with a variety of steaks and sides. Perfect for a hearty dinner experience.
Les Crepes de Paris
10 minutes drive
Charming spot focusing on French cuisine, known for sweet and savory crepes. Casual dining experience.
Mahi Golf Course
10 minutes walking
On-site dining with views of the golf course. Great for a post-round meal or casual lunch.
Centro Maya
Centro Maya
10 minutes drive
Mall with various dining options, ideal for casual meals after shopping. Diverse menus cater to all tastes.
Los Fundadores Park
Los Fundadores Park
30 minutes walking
Family-friendly park featuring concerts and cultural events. Perfect for an evening outing.
Local Bars and Nightlife
10 minutes walking
Vibrant night scene with numerous bars and clubs. Great for socializing and enjoying local music.
Hard Rock Campo de Golf
15 minutes drive
Entertainment venue featuring live music and events. Great for a night out with friends or family.
Getting around
  • City Centre
    Playa del Carmen 5 min  ·  1.9 mi
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 5 min  ·  1.9 mi
    Cozumel (CZM) 49 min  ·  20.0 mi
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of USD 0.1 per person.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
20
Former name
iberostar quetzal

Reviews and Ratings

Reviews from guests about their experience.
Review score
Based on 893 verified reviews
8.9 /10
Great
87 %
Recommend
Cleanliness
8.8/10
Comfort
8.9/10
Facilities
8.5/10
Free WiFi
9.5/10
Location
9.5/10
Staff
9.2/10
Value for money
8.3/10
Pros
Friendly staff
Great beach
Good food
Cons
Room issues
Restaurant reservations
Guest reviews
based on 91 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
FAQs
About Iberostar Waves Quetzal
What time is check-in and check-out at Iberostar Waves Quetzal?
Check-in is at 15:00 and check-out is at 12:00.
How far is Iberostar Waves Quetzal from Aeropuerto de Playa del Carmen?
The hotel is located 5 km from Aeropuerto de Playa del Carmen.
What are the amenities offered in the rooms at Iberostar Waves Quetzal?
Rooms feature air conditioning, a flat-screen TV, a coffee machine, and a private balcony.
Does Iberostar Waves Quetzal have on-site dining options?
Yes, there are several on-site dining options, including a Mexican restaurant and a pool bar.
Is there a pool at Iberostar Waves Quetzal?
Yes, guests can enjoy an outdoor swimming pool and a hot tub.
What languages do the staff at Iberostar Waves Quetzal speak?
The staff speak German, English, Spanish, and French.
What recreational activities are available at Iberostar Waves Quetzal?
The hotel offers activities such as snorkeling, diving, tennis, and evening entertainment.
Are there facilities for children at Iberostar Waves Quetzal?
Yes, the hotel features a kids' club and a children's play area.
Is parking available at Iberostar Waves Quetzal?
Free public parking is available on-site without a reservation.
How far is Iberostar Waves Quetzal from attractions like Xcaret Theme Park?
The hotel is located 10 minutes' drive from Xcaret Theme Park.
What nearby restaurants are available when staying at Iberostar Waves Quetzal?
Les Crepes de Paris is located 3 km from the hotel.

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